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You can use our website After approvals complete.
Dealer approval may be rejected if the Shop or Website address is filled out incorrectly or inaccurately.
If you don't have a Website, please write the correct Shop address and Phone number for approval.

Personal Information

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Personal Information
ID Required Field Lowercase letters or numbers 4 and 16 characters
Password Required Field Combination in 10-16 characters containing at least two of the followings: upper and lower case letters/numbers/special letters
Confirm Password Required Field
Email Required Field
Name Required Field
Full Name Required Field
Phonetics Required Field
Country Required Field
Zip/ Postal code Required Field
Shop Address Line 1 Required Field
Shop Address Line 2 Required Field
City Required Field
State/Province Required Field
Shop Telephone Required Field -
Mobile Phone Required Field -
SMS Messaging
Service Required Field

Sign-up for SMS alert to receive the latest updates and special offers.

Newsletters Required Field

Keep me updated with latest news.

Additional Information

Additional Information
Nickname Required Field

Gender Required Field
Date of Birth / /
Anniversary Required Field / /
Website URL Required Field ( If do not have an online shop --> fill 'none' )
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Terms and Conditions

Warranty
Our company proudly takes full responsibility for the high quality of our products. If you ever find that one of our products doesn't function properly, please refer to Repairs & Returns. If we 
find that the product didn't live up to our standards, we'll repair it or exchange it free of charge. In other cases, we'll provide the necessary repairs for a reasonable fee. Please understand that we will not be able to repair damage caused by unreasonable usage or, in certain cases, the natural lifespan of the product. It is important that you read the user manual for each product 
before use. If anything is unclear or a product requires service, we will be happy to answer any questions through raidops@visualg.co.kr

Terms and Conditions  
1.All products shall be sold in sets (one set - six knives, 10 pieces of martial arts gear, and 50 patches) 
· Minimum Order Amount: $1,000 
2. When buying samples, please use [Sample order board] to purchase a single item 
· Minimum Sample Order Amount: $100 
3. Raidops is responsible for shipping fees for sample/set purchases (PayPal or credit card fees will not be charged as well). 
4. After one year of registration and depending on sales performance, a premium dealer membership will be granted to a dealer after internal appraisal 

* Premium Dealer Benefits 
1) New product samples provided free 
2) Priority in the purchase of limited edition products 
3) Preferential treatment for seasonal events and other benefits 

Terms of Replacement/Refund for Product Purchase by Dealers
- If a product or product package is damaged during transport
- If a dealer receives products other than those ordered
- If the product title or quantity is different from that written on the product package

Process of Replacement/Refund
1) The reason for replacement/refund, order number and image proof shall be submitted via email (raidops@visualg.co.kr) within seven days of the date of product receipt.
2) All returned items must be in new, resalable condition including packaging and accessories, including a note containing your name, order number, and reason for the return/exchange 
3) If a product is eligible to be replaced or its purchase price refunded, Raidops will cover the shipment cost, and the products must arrive at the company headquarters within thirty days of 
   the purchase date.
 
* Simple change of mind or delayed shipment does not qualify for a replacement or refund. 

- Once the return/exchange is processed you will get an email confirmation. It generally takes 3 to 5 business days after the product arrives at our warehouse 
For other questions, please contact us via email for quick response. 

General shipping information- We have found EMS to be the most reliable method of shipping.
- All orders will ship within 2-3 business days from the time the order is entered.
- EMS takes about 7 working days to deliver. So please allow up to 2 weeks before calling to trace shipment.
- After shipment, the EMS tracking number will be sent via email, and customers can view the real-time status of their shipments on “TRACK ORDER”.

Note!!
- Customers must check with their local customs officials to determine the legality of all items ordered. 
- RAIDOPS is not responsible for any items seized by customs and will not knowingly make shipments to countries where any items are illegal.

International order shipping charges
RAIDOPS is responsible for shipping fees for sample/set purchases 
(PayPal or credit card fees will not be charged as well)

International orders
Shipped by EMS only. 

I have read and agree to the user agreement.

Privacy Policy

Privacy policy
RAIDOPS-SHOP is a shopping mall exclusively for dealers, and in any case, no products will be sold to individual customers other than verified dealers.
RAIDOPS’s privacy policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers. 
The Policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us.  

Purchasing Policy 
By purchasing from RAIDOPS, the buyer assumes the full and complete responsibility of having ascertained, and complied with all applicable local, state, federal and international laws with 
regard to the possession and use of any item purchased from RAIDOPS. Review your local municipal and state laws before ordering if you are in doubt. ABSOLUTELY NO SALES TO MINORS. 
The buyer represents that products ordered would be used in a lawful manner and that he/she is of legal age. RAIDOPS will not be held liable for the misuse of any product, please review 
RAIDOPS Warranty information for complete coverage terms. 

Knife Laws 
RAIDOPS complies with all applicable laws regarding the national/international shipment of our knives. It is not possible for us to stay on top of the local state, city, and national laws. It is 
important for a knife owner to contact their local authorities to in quire about "Ownership" and "Carry" laws in their local jurisdiction. For additional information on RAIDOPS purchasing policy overview, please see Purchasing Policy 

User Consent to Privacy Policy
Any person accessing, browsing, or otherwise using the RAIDOPS website, either manually or via an automated device or program, shall be considered a “User.” All Users are bound by the 
terms of this Privacy Policy. Users consent to the collection, use, and disclosure of personally identifiable user information pursuant to the terms of this Privacy Policy.


Information Collected from Users
RAIDOPS may store information you enter or provide in any way on our website. This information is collected for example when you visit our website, place an order, sign up for being dealers, or enter a contest or sweepstakes. The information collected is the billing and shipping addresses, including e-mail address, phone and credit card numbers and expiration dates of users who 
purchase products from RAIDOPS through our website. Information we collect may also include other personal or preferences information that you provide to us. It may include information 
you submit about other people. For example the name, email and mailing addresses and phone numbers of a gift recipient. Personal information may also be collected if you send an email. 
This information may be used to personalize the services we provide to our users through product recommendations or special offers that we think will interest you.

Use of Personal Information
RAIDOPS uses personal information to:
- Fulfill a user’s purchase request and notify users of their order status.
- Provide RAIDOPS customers with changes in our website, product notices, new services, and special offerings.
- Inform customers about the products that have been purchased from us
- Improve the RAIDOPS website, products, services, customer service, and marketing.
- Respond to Users’ questions or comments
Administer a Users’ contest entry

Disclosure of Information to Third Parties
RAIDOPS takes the protection of your information very seriously. RAIDOPS does not sell or rent your contact information to other marketers. We may use the information you provide us with 
to improve and personalize our services, content and advertising. RAIDOPS may disclose information about our users to comply with requirements by law enforcement or legal process, to 
respond to claims, or to protect the rights, property or safety of RAIDOPS or others.

Marketing Service Providers
We also share information with companies that provide support services to us, such as the companies that host the RAIDOPS website, deliver products, maintain and manage customer 
information and/or customer communications, fulfill promotions, or help us market our products and services. We provide these companies with information so that they may provide services
for us, and we do not authorize these companies to use your information for other purposes.

Links to Other Websites
Our website or company blog offers links to other sites. We do not provide any personally identifiable customer information to these third-party websites. These third-party websites have their own policies regarding privacy. If you visit one of these sites you should review the Privacy Policy on that site. You may have traveled to our site from via a link or through a banner a
dvertisement on another site. In such cases the site you linked from may collect information from visitors who click on these banners or links. You may want to refer to the privacy policies of 
these third party sites to see how they collect and use this information.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating 
system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected 
via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking
information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. 
We may do so when: 
- permitted or required by law
- trying to protect against or prevent actual or potential fraud or unauthorized transactions
investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Privacy Contact information
If you have any questions or concerns regarding RAIDOPS or our Privacy Policy you may contact us the following ways: raidops@visualg.co.kr 
We reserve the right to make changes to this policy. 
Any changes to this policy will be posted.

I have read and agree to the privacy policy.

Sharing Information with Third Parties(optional)

Disclosure of Information to Third Parties (Optional)

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Name of Party :

- Type of Information Disclosed :

- Purpose of Use :

- Time Period of Use and Storage :

Do you agree to share your personal information with third parties?

Entrusting Personal Information (optional)

Consent to entrust handling of personal information (Optional)

You can choose whether or not to consent to these terms.

However, disagreeing or withdrawing your consent may limit the services we are able to provide to you.

- Trustee :

- Trustee’s Duties :

Do you agree to the policies on entrusting your personal information?

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